Effective Date: 1 August 2023
Introduction
Welcome to Gulliver Express These Terms of Service (“TOS”) govern your use of our website, mobile applications, and services offered by Gulliver Express (collectively, the “Services”). You agree to be bound by these TOS by accessing or using our Services. If you do not agree with any part of these terms, please refrain from using our Services.
Services and Booking
- Travel Services: Gulliver Express provides travel-related services, including but not limited to flight bookings, hotel reservations, car rentals, travel packages, and other travel-related products and services.
- Third-Party Suppliers: Gulliver Express acts as an intermediary between you and third-party travel suppliers. We do not own or control these suppliers and are not responsible for their actions or omissions.
- Booking Process: When you make a booking through our Services, you authorize us to facilitate the reservation on your behalf. Please ensure that all information provided during the booking process is accurate and up-to-date.
User Responsibilities
- Account: If you create an account with Gulliver Express, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
- Use of Services: You agree not to use our Services for any unlawful or prohibited purposes. You shall comply with all applicable laws, rules, and regulations while using our Services.
- Accuracy of Information: You are responsible for the accuracy of the information provided during the booking process. Gulliver Express is not liable for any losses or damages resulting from inaccurate information.
Pricing and Payment
- Pricing: Prices for travel services displayed on our website are subject to change without notice. While we strive to provide accurate and up-to-date pricing information, errors may occur. In the event of a pricing error, we reserve the right to cancel any bookings made at the incorrect price.
- Payment: Payment for bookings must be made in full at the time of reservation, unless otherwise specified. We accept various forms of payment, and you agree to abide by the payment terms provided during the booking process.
- Taxes and Fees: You are responsible for any applicable taxes, fees, or surcharges imposed by the travel suppliers or government authorities.
Cancellations, Changes, and Refunds
- Cancellations and Changes: Cancellation and change policies vary depending on the travel supplier and the type of booking. Please review the specific terms and conditions provided during the booking process.
- Refunds: Refund eligibility and processing times depend on the travel supplier’s policies. Gulliver Express will assist you in processing refund requests according to the supplier’s guidelines.
Intellectual Property
- Ownership: All content and materials on our website and mobile applications, including text, graphics, logos, images, and software, are the property of Gulliver Express or its licensors and are protected by copyright and other intellectual property laws.
- Limited License: Gulliver Express grants you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes.
Disclaimer of Warranties
- No Guarantee: Gulliver Express does not guarantee the availability, accuracy, completeness, or quality of the travel services provided by third-party suppliers.
- As-Is Basis: Our Services are provided on an “as-is” and “as available” basis. We make no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
- Consequential Damages: Gulliver Express shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our Services.
- Total Liability: In no event shall Gulliver Express’s total liability to you exceed the total amount paid for the specific booking giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Gulliver Express, its officers, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses (including attorney fees) arising from your use of our Services or any violation of these TOS.
Modifications to the Terms
Gulliver Express reserves the right to modify these Terms of Service at any time without prior notice. Updated TOS will be posted on our website, and your continued use of our Services after any changes constitute your acceptance of the updated terms.
Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of Bangladeshi Low. Any disputes arising from or related to these TOS shall be resolved through arbitration in court in accordance with the rules of Bangladeshi Low.
Contact Us
If you have any questions, comments, or concerns regarding these Terms of Service or our Services, please contact us at hello@gulliverbd.com.
